Rollback????

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Rollback????

Post by destruya on Sat Jul 28, 2012 5:50 pm

I just logged out of the client at Level 24 with 31 stars...

...I logged back in and I'm at Level 18 with 22, and every single upgrade I've done has been eliminated.

Please tell me I don't have to go find and burn down GI's HQ. -_-

The messed up thing is that I still have every recent friend. So if this isn't fixed by this afternoon - it was nice playing while it lasted, but if stuff like this happens it's just not worth the time.
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destruya

Level : 24 (31 stars)
Posts : 24
Age : 36
Location : Northern VA
Items I Can Gift : Gifts I can send: Pearl Earrings, Cognac, Makeup, Fuel x3, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Landing Lamp, Copy Machine, Passengers x10, Powerful Radio Transmitter, Guestbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Drill Machine, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Flight Catering, Oscillating Beacon, Packaging Machine

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Re: Rollback????

Post by kakadudu on Sat Jul 28, 2012 6:10 pm

Hi destruya,

It's the same weired bug see here: http://airportcity.the-talk.net/t106-fuel-station-bug

Try to contact the support team, maybe they can help you

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Rollback????

Post by destruya on Sun Jul 29, 2012 6:05 pm

I wonder if this is a bug, or punishment for taking advantage of friend-hopping, because I did a *ton* of it to get the 50k needed for Expansion 6, and I started right around the time I was rolled back to.

Also, it still isn't back to "normal." I'm waiting until I get an email back from GI.
avatar
destruya

Level : 24 (31 stars)
Posts : 24
Age : 36
Location : Northern VA
Items I Can Gift : Gifts I can send: Pearl Earrings, Cognac, Makeup, Fuel x3, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Landing Lamp, Copy Machine, Passengers x10, Powerful Radio Transmitter, Guestbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Drill Machine, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Flight Catering, Oscillating Beacon, Packaging Machine

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Re: Rollback????

Post by ISmile4U on Mon Jul 30, 2012 8:03 pm

OMG IT ROLLEF ME BACK SO FAR!
This is sooo frustrating!
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ISmile4U

Level : 20
Posts : 1

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Re: Rollback????

Post by destruya on Mon Jul 30, 2012 8:51 pm

So I've been contacted by GI support twice - one originally to get more information about my case, and earlier, where they had this to say:

Thank you all the information and support provided.

The issue is currently investigated by our specialists. We understand that the problem is very important to you and our engineers are working on the problem to take necessary steps in the upcoming updates.

Meantime I would like to ask you to avoid entering the game untill an update is released to eliminate any possible influence on your game profile.

Although the request is marked as solved, it might require us some time to fix everything. We shall do our best to implement appropriate changes in future updates. Please, stay tuned and keep an eye on news and upcoming game versions. As soon as you update the game (when the new version is released) please contact me again so we could give you a compensation for all your support and patience in the matter! We have all your e-mails in our database stored and will make sure to resolve your concern.
avatar
destruya

Level : 24 (31 stars)
Posts : 24
Age : 36
Location : Northern VA
Items I Can Gift : Gifts I can send: Pearl Earrings, Cognac, Makeup, Fuel x3, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Landing Lamp, Copy Machine, Passengers x10, Powerful Radio Transmitter, Guestbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Drill Machine, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Flight Catering, Oscillating Beacon, Packaging Machine

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Re: Rollback????

Post by kakadudu on Mon Jul 30, 2012 9:48 pm

Standart answer from GI to this bug Sad

I also don't think this is a kind of punishment for friend hopping, I did that a lot of times too and nothing happend. This issue first came up with one of the latest version of the game, you shouldn't be the only one with this problem...

I have the feeling that with each new update there are new bugs and glitches, that's the main reason I'm still playing with version 1.42...that's quite stable.

I hope the next update could bring back your progress *keep my fingers crossed for you* Smile

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Rollback????

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