Launch points don't change

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Launch points don't change

Post by Chaingun81 on Fri Feb 07, 2014 10:03 pm

I finally got all needed collections for my first spaceship launch and the countdown is underway. For some reason my launch points remain at zero, no matter what I do.

I have used half of the launch items in my inventory, but the launch points are still at 0 out of 1600. I did some research online, but cannot find anyone reporting the same issue. I have now 16 hours left until the end of the launch countdown - please help!!!

Chaingun81

Level : 33
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Re: Launch points don't change

Post by Falubaz on Fri Feb 07, 2014 11:58 pm

Have you been time travelling?

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Re: Launch points don't change

Post by iamice on Sat Feb 08, 2014 3:04 am

It happened when there was server connection error.

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Re: Launch points don't change

Post by Chaingun81 on Sat Feb 08, 2014 4:05 am

Haven't been time traveling and never used any other cheats. Got a response from game support team saying that "some features were unavailable due to server maintenance, but now everything is back online" - but space launch points counter is still not working.

Now it's a bit different - when I click on any of the items that give me launch points, their time counter starts for literaly 2 seconds and then stops with no change to item quantity or launch points. 10 hours left to launch, please help ASAP!

Chaingun81

Level : 33
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Re: Launch points don't change

Post by mikedabomb on Sat Feb 08, 2014 6:58 am

They told me the same thing when I reported (complained) that the daily gift/visit timer doesn't reset properly. As if it only happened this one time. (It happens to me every few days)

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Re: Launch points don't change

Post by Super Si on Tue Feb 11, 2014 9:48 am

I have this problem. I have 3 failed launches. And I haven't travelled!

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Items I Can Gift : I can send: Smart glass, head up display, stabilised binoculars , blanket, centrifuge, wireless compass, Fuel catalyst, robo lawn mower, computer, chocolate candy, cockpit glass, welder, landing lamp, copier machine, sandbag, powerful radio transmitter, passengers (10), bath towel, video wall, cognac, robo tester, guest book, fuel additive, wide angle binoculars, jet engine, fuel supply, drill machine, additional radar, make up, optical systems, cash counter, spare wire, landing plate, landing gear, oscillating beacon, flight catering, cooling chamber, navigational module, city model, gyroscope, fuel hose, spare propeller, deicer, office chair, controller, arch metal detector, headset.

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Re: Launch points don't change

Post by GASBS on Tue Feb 11, 2014 7:30 pm

Similar thing happened to me. And now, after the launch, although my lander has supposedly returned, it is nowhere to be found on my airport. Irritating.

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Re: Launch points don't change

Post by Simon Chan on Tue Feb 11, 2014 8:02 pm

I think Server connect error again now, I can not visit neighbor and show server connect error in these few hours

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Re: Launch points don't change

Post by Falubaz on Tue Feb 11, 2014 8:12 pm

Simon Chan wrote:I think Server connect error again now, I can not visit neighbor and show server connect error in these few hours

same here

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Items needed - Fuel; Repair Items; Level 9 Items.

Items I can gift - Passengers(5, facebook); Fuel(3, facebook); Fuel Catalyst; Do Not Disturb Sign; Air Conditioner; Skin Care product; Cockpit Glass; Welder; Tour Review; Landing Lamp; Radar; Pulley ; Fuel(20); Powerful Radio Transmitter; Laser Level; Googles; Candy; Fuel Supply; Aircraft Tire; Stampler; Fuel Additives; Power Supply; Optical system; Additional Radar; Perfum; Amperometer; Spare Wire; Laser cutter; Passanger seat; Flight Catering; Oscillating Beacon; Cooling Chamber; Navigation Module; Archive box; Fuel Hose; Gyroscope; Spare Propeller; Deicer; Grinding Machine; Podium; Information Board; Wireless Compass; Washing Machine; Blanket; Attitude Indicator
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Falubaz

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Re: Launch points don't change

Post by sandramc on Sat Mar 01, 2014 11:55 pm

This happened to me too, I complained to GI who emailed me 3 times in total over the space of a week, during which time I got more and more annoyed as they didn't seem to want to help at all then eventually they sent me a reply saying my issue had now been resolved and they were closing the ticket! I wrote back saying it had not been resolved and I was really angry that they were not helping and they ignored me!

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Re: Launch points don't change

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