Losing progress

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Losing progress

Post by Dr. SC- on Mon Sep 22, 2014 4:39 am

Hi all,

My SC-game isn't saving progress anymore. When I open my game all my planes are coming home (as they should), when I send them away again, close the game and re-open it, I have to send them away again. My game hasn't saved any progress, so it's not that flights are coming home within a few minutes, but it's the same plane coming home everytime.

I've tried to visit some neighbours before closing the game, but no difference. I've also tried to wait a while before closing the game hoping it will save, but still the same problem. Even rebooting my tablet didn't fix it. And I've updated my game, but it's still not saving any progress.

Is anyone familiar with this problem? I've tried to contact GI, but their support is currently not available, so I can't open a ticket at this moment. Any ideas what to do?

Thanks

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SC- > avbi74s > I Can Gift: Check profile on the right --->

FR- > ar8k53s > I Can Gift: Fuel Catalyst > Disposable Shampoo > Imprinter > Chocolate Candies > Paint > Generator > Tour Review > Landing Lamp > Copy Machine > Passengers(10) > Powerful Radio Transmitter > Robot Tester > Packaging Machine > Slide Rule > Cognac > Fuel Supply > Aircraft Tire > Stapler > Fuel Additives > Power Source > Solar Cell > Additional Radar > Perfume > Shredder > Spare Wire > Hull Parts > Passenger Seat > Flight Catering > Oscillating Beacon > Cooling Chamber > Navigation Module > Archive Box > Fuel Hose > Altimeter > Spare Propeller > Deicer > Vivaldi Antenna > Controller > Laptop > Floor Washer > Fingerprint Reader > Wireless Compass > Flatwork Ironer > Blanket
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Dr. SC-

Level : 50 (175★) > 50 (124★)
Posts : 431
Items I Can Gift : SC: Fuel Catalyst > All-Inclusive Bracelet > Aircondtioner > Pearl Earrings > Paint > Welder > Travel Guide > Landing Lamp > Radar > Sandbag > Fuel(20) > Powerful Radio Transmitter > Video Wall > Textbook > Cognac > Fuel Supply > Jet Engine > Wide-Angled Binoculars > Fuel Additives > Drill Machine > Communication Antenna > Additional Radar > White Gold Bracelet > Cash Counter > Spare Wire > Lining Plate > Landing Gear > Flight Catering > Oscillating Beacon > Weather Display > Navigation Module > Transmitter > Fuel Hose > Gyroscope > Spare Propeller > Deicer > TV Panel > Holographic Display > Turnstile > Stabilized Binoculars > Wireless Compass > Centrifuge > Blanket > Attitude Indicator / FR: Check signature

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Re: Losing progress

Post by Bastoska on Mon Sep 22, 2014 5:12 am

Clear you cache and reboot your device. Have had this before and that has worked for me.

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I am the original "SPACE PIRATE"!! Accept no substitutes.
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Bastoska

Level : 55
Posts : 264
Age : 53
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator

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Re: Losing progress

Post by Dr. SC- on Mon Sep 22, 2014 6:59 am

I've tried it, but it didn't work for me Crying or Very sad
Just sent an email to GI, hope they can fix it soon

_________________________________________________
SC- > avbi74s > I Can Gift: Check profile on the right --->

FR- > ar8k53s > I Can Gift: Fuel Catalyst > Disposable Shampoo > Imprinter > Chocolate Candies > Paint > Generator > Tour Review > Landing Lamp > Copy Machine > Passengers(10) > Powerful Radio Transmitter > Robot Tester > Packaging Machine > Slide Rule > Cognac > Fuel Supply > Aircraft Tire > Stapler > Fuel Additives > Power Source > Solar Cell > Additional Radar > Perfume > Shredder > Spare Wire > Hull Parts > Passenger Seat > Flight Catering > Oscillating Beacon > Cooling Chamber > Navigation Module > Archive Box > Fuel Hose > Altimeter > Spare Propeller > Deicer > Vivaldi Antenna > Controller > Laptop > Floor Washer > Fingerprint Reader > Wireless Compass > Flatwork Ironer > Blanket
avatar
Dr. SC-

Level : 50 (175★) > 50 (124★)
Posts : 431
Items I Can Gift : SC: Fuel Catalyst > All-Inclusive Bracelet > Aircondtioner > Pearl Earrings > Paint > Welder > Travel Guide > Landing Lamp > Radar > Sandbag > Fuel(20) > Powerful Radio Transmitter > Video Wall > Textbook > Cognac > Fuel Supply > Jet Engine > Wide-Angled Binoculars > Fuel Additives > Drill Machine > Communication Antenna > Additional Radar > White Gold Bracelet > Cash Counter > Spare Wire > Lining Plate > Landing Gear > Flight Catering > Oscillating Beacon > Weather Display > Navigation Module > Transmitter > Fuel Hose > Gyroscope > Spare Propeller > Deicer > TV Panel > Holographic Display > Turnstile > Stabilized Binoculars > Wireless Compass > Centrifuge > Blanket > Attitude Indicator / FR: Check signature

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Re: Losing progress

Post by SannSunn on Wed Oct 15, 2014 5:47 pm

Do you have an update SC?
Since this week I'm experiencing this problem as well. Visiting neighbors seems to work, but I don't always have time to do that before the game suddenly shuts down.

The game will shut down when:
I receive a whatsapp message
When I change my phone volume
When I watch an add to receive fuel
And sometimes suddenly without doing anything.

SannSunn

_________________________________________________
Please skip my game with gifting, I left the game for a while. I might be back so please don't delete my game. Thanks for your help! (March 24th, 2016)


If you add me as a neighbor, please send me a PM so I know you're from the forum.
If you need me to send something in return (because I cant gift it anymore), please send me a PM.

To visit I have:

2 Planetarium - Training center - Astronaut academy - Mission Control Center lv3 - Launch Pad 1&2&3 - 6 Research Lab -  4 Rocket Park - 4 Space Travel Monument - 2 Alien Legacy

Check my posts at the weekly swapping thread (Cross platform) to see what I need most and what I can gift.


- In-game-name is for non-forum neighbors -

Thank you all for your help!

Alliance: SST4 (Izabelka81, CarlosfromNYC, R3d_F1v3, Drivefast99)
avatar
SannSunn

Level : 60 (312 stars)
Posts : 717
Age : 31
Location : Netherlands (CET)
Items I Can Gift : (All the usual flight items) Pax5 - Fuel20 - Shampoo - ATM - Single malt whiskey - Paint - Generator - Tour review - Projector - Rope block - Video wall - Laser level - Flight helmet - Eau de Toilette - Jet Engine - Stapler - Power source - Spaceship launch console - Make-up - Amperemeter - Laser cutter - Landing gear - Cooling chamber - Archivebox - Altimeter - Controller - Flatwork ironer - Crucible. Able to send in return (ONLY after PM): Lvl7: Mayor's portrait, Beverage cooler, Monitor - Lvl8: Podium, X-Ray scanner, Laser rangefinder - Lvl9: Postal drone, Turnstile, Infrared camera - Lvl10: Explosives Detector, Laminator, Drawing Board - MCC lvl3: Offset Gregorian Antenna - Repair base lvl6: Riveter - Reserve hangar lvl1: Wheel block, lvl2: Fluorescent Lamp, Lvl3: Machine Oil

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Re: Losing progress

Post by Dr. SC- on Thu Oct 16, 2014 10:59 pm

It seems that you problem is a bit different. I wasn't able to play the game at all anymore, because the game was saved at one point and it loaded that point everytime I opened the game.
So when I opened the game my planes were landing from the same flights over and over again, and everytime I opened the game I was able to send out 20 gifts, because it didn't save anything.

Only thing I could do was contacting GI, and they sent me a restore code, but I'm not sure if that will help you.

_________________________________________________
SC- > avbi74s > I Can Gift: Check profile on the right --->

FR- > ar8k53s > I Can Gift: Fuel Catalyst > Disposable Shampoo > Imprinter > Chocolate Candies > Paint > Generator > Tour Review > Landing Lamp > Copy Machine > Passengers(10) > Powerful Radio Transmitter > Robot Tester > Packaging Machine > Slide Rule > Cognac > Fuel Supply > Aircraft Tire > Stapler > Fuel Additives > Power Source > Solar Cell > Additional Radar > Perfume > Shredder > Spare Wire > Hull Parts > Passenger Seat > Flight Catering > Oscillating Beacon > Cooling Chamber > Navigation Module > Archive Box > Fuel Hose > Altimeter > Spare Propeller > Deicer > Vivaldi Antenna > Controller > Laptop > Floor Washer > Fingerprint Reader > Wireless Compass > Flatwork Ironer > Blanket
avatar
Dr. SC-

Level : 50 (175★) > 50 (124★)
Posts : 431
Items I Can Gift : SC: Fuel Catalyst > All-Inclusive Bracelet > Aircondtioner > Pearl Earrings > Paint > Welder > Travel Guide > Landing Lamp > Radar > Sandbag > Fuel(20) > Powerful Radio Transmitter > Video Wall > Textbook > Cognac > Fuel Supply > Jet Engine > Wide-Angled Binoculars > Fuel Additives > Drill Machine > Communication Antenna > Additional Radar > White Gold Bracelet > Cash Counter > Spare Wire > Lining Plate > Landing Gear > Flight Catering > Oscillating Beacon > Weather Display > Navigation Module > Transmitter > Fuel Hose > Gyroscope > Spare Propeller > Deicer > TV Panel > Holographic Display > Turnstile > Stabilized Binoculars > Wireless Compass > Centrifuge > Blanket > Attitude Indicator / FR: Check signature

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Re: Losing progress

Post by SannSunn on Fri Oct 17, 2014 8:04 am

It seems the problem is solved, I don't know how, maybe I'm just lucky!
Thanks for your response!

_________________________________________________
Please skip my game with gifting, I left the game for a while. I might be back so please don't delete my game. Thanks for your help! (March 24th, 2016)


If you add me as a neighbor, please send me a PM so I know you're from the forum.
If you need me to send something in return (because I cant gift it anymore), please send me a PM.

To visit I have:

2 Planetarium - Training center - Astronaut academy - Mission Control Center lv3 - Launch Pad 1&2&3 - 6 Research Lab -  4 Rocket Park - 4 Space Travel Monument - 2 Alien Legacy

Check my posts at the weekly swapping thread (Cross platform) to see what I need most and what I can gift.


- In-game-name is for non-forum neighbors -

Thank you all for your help!

Alliance: SST4 (Izabelka81, CarlosfromNYC, R3d_F1v3, Drivefast99)
avatar
SannSunn

Level : 60 (312 stars)
Posts : 717
Age : 31
Location : Netherlands (CET)
Items I Can Gift : (All the usual flight items) Pax5 - Fuel20 - Shampoo - ATM - Single malt whiskey - Paint - Generator - Tour review - Projector - Rope block - Video wall - Laser level - Flight helmet - Eau de Toilette - Jet Engine - Stapler - Power source - Spaceship launch console - Make-up - Amperemeter - Laser cutter - Landing gear - Cooling chamber - Archivebox - Altimeter - Controller - Flatwork ironer - Crucible. Able to send in return (ONLY after PM): Lvl7: Mayor's portrait, Beverage cooler, Monitor - Lvl8: Podium, X-Ray scanner, Laser rangefinder - Lvl9: Postal drone, Turnstile, Infrared camera - Lvl10: Explosives Detector, Laminator, Drawing Board - MCC lvl3: Offset Gregorian Antenna - Repair base lvl6: Riveter - Reserve hangar lvl1: Wheel block, lvl2: Fluorescent Lamp, Lvl3: Machine Oil

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Re: Losing progress

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