Promo Codes not working for me for almost 2 months now

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Promo Codes not working for me for almost 2 months now

Post by Mags on Mon Jan 07, 2013 3:29 pm

Hey Airport City people,

Please help me on my issue.

Can't seem to redeem promo codes. Weekly I am checking and trying to redeem it, but nothing seems to happen.

What to do on this?

My game version is 1.57. My phone is running Android 4.1.1.

I hope somebody can help me on this... Sad Sad Sad Sad
avatar
Mags

Level : 6 (3 stars)
Posts : 31
Age : 29
Location : Kuwait
Items I Can Gift : can gift: fuel, Silver crescent, robotic lawnmawer, bath towel, ATM, Pearl earings

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Re: Promo Codes not working for me for almost 2 months now

Post by dennisdc on Mon Jan 07, 2013 7:07 pm

I am in the same boat.
My ability to redeem promo codes and add new friends disappeared about 3 months ago Sad

dennisdc

Level : 40
Posts : 70
Items I Can Gift : Passengers(5), Fuel(3), fuel catalyst, bath towel, bench, ATM, single-malt whiskey, cockpit glass, welder, great shots, landing lamp, projektor, channel bar, passengers(10), powerful radio transmitter, assembly robot, glass display case, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, insulation, communication antenna, additional radar, makeup, smoke detector, spare wire, server rack, landing gear, flight catering oscillating beacon, defroster, navigation module, master plan, fuel hose, gyroscope, spare propeller, deicer, air vent filter, fax, wall speaker, airline route map

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promo code

Post by leo53 on Mon Mar 18, 2013 12:47 am

I've got the same problem for the last 3 weeks.

Any suggestion

_________________________________________________
PM me when you need anything specific, or if you sent me an invitation

In-game name: Leo53
Friendcode: leo53

leo53

Level : 32
Posts : 12
Location : NL
Items I Can Gift : Fuel (3 units),bright lantern,pruning shears,Video Wall,computer,chocolate candies,cockpit glass, welder,landing lamp,projector,Do Not Disturb Sign,passengers (10),powerful radio transmitter,Assembly Robot,Security Camera,Filled Candies,Jet engine,whiteboard,Fuel Supply,drill machine,additional radar,white gold bracelet,Shredder,Hull Parts,Landing Gear,Oscillating Beacon,flight catering,Packaging Machine,navigation module,Archive Box

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Re: Promo Codes not working for me for almost 2 months now

Post by jedverdejo on Mon Mar 18, 2013 6:10 am

Hi,

I am, as many other users, in the same situation from a long time ago.

I recently contacted the support team and they say that I am not able to redeem any code nor see friends launches because I have made changes in time and date and my social abilities have been limited.

In other words, we are in a black list for being considered "time travelers". This was true for one of my games (I am runing two games) but is absolutely false for the other. Furthermore, it is more than 6 months that I do not use time traveling in the older one.

My conclusion (not from GI people): their "time travelers" detection module is a big piece of *$%&··@
But, even if many of us say we are not playing with time, their position is that they are doing it right.

For me, it seems that any minimal difference in time or the lack for connectivity for a longer enough period is causing this.

May GI people realize about their error if many of us complain and rise support tickets about that? I am not that confident but it seems that they have some special concerns about the number of opened tickets ... Their only obssession is closing tickets, not solving problems (see many other threads about GI's support).

Just exercising my right to protest ;-)

Regards


_________________________________________________
--------------------------------
Jesús Díaz - jedv (lvl 50, main game), jedv2 (lvl 50), jedv3 (lvl 50)
Codes: 6mtget / a1hhb6e / a73r7ep
Needed items: As stated in the in-game name
Gifts to send (level 9):
jedv   Turnstile, 3d printer, infrarred cam
jedv2   Patrol drone, low cons. lamp, mov. sensor
jedv3 Patrol drone, hand drier, mov. sensor,

Gifting policy: Return gifts asked for in in-game name, if possible. Otherwise, send in return.
Launch policy: Only start a launch if able to add 2/3 of the points (from all my accounts). When joining others' launches, I do not surpass any contributing friend.
-------------------------------------------
Probably sent from my tablet - Sorry for the typos and improper use of uppercase and lowercase.[/b]
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jedverdejo

Level : 50 / 50 / 50
Posts : 136
Location : Granada (Spain)
Items I Can Gift : jedv - DND sign, goal?, automatic cashier, pearl collar, cockpit glass, welder, album, photocopier machine, steel, passengers (10), astro engine, pos terminal, cognac, binoculars, drill , solar cell, bracelet, cash counter, linning panel, cooling chamber, Archive Box, Gyroscope, Grinder, laptop?, metal arc?, monitor?, Holographic? , Glass?, Binoculars ?, Centrif.?, turnstile, 3d printer, infrarred cam // jedv2: DND sign, bench?, cashier, bonbon , cockpit, Welder, album, radar, steel, Pass. (10), tester robot, googles, cognac, jet motor, stapler, Power source, comm. ant., bracelet, amperimeter, laser cutter, landing, cooling chamber, Archive , Gyroscope, Grinder, Holographic? , Glass?, Binoculars? , Centrif.?, patrol drone, low cons. lamp, mov. sensor // jedv3: all-incl. bracelet, Robotic Lawnmower?, automatic cashier, whiskey, painting, generator, travel guide, projector, sand bag, passengers (10), laser level, guests book, cognac, tyre, whiteboard, drill, comm. antenna, bracelet, ergo chair, stamp, passenger seat, wheather panel, transmitter, altimeter, tv panel, major, patrol drone, hand drier, mov. sensor,

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Re: Promo Codes not working for me for almost 2 months now

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