gifting stopped

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gifting stopped

Post by dhorstman on Sat Feb 02, 2013 4:17 am

hi all, since two day's I did not receive anymore gifts anymore. I have been in a poule of at least 20 who have been sending each other and receiving.

anybody else the same problem?

dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

Post by dhorstman on Sat Feb 02, 2013 4:20 am

an on top of that the gift code doesn't work and adding friends doesn't work either anymore...

penalty for time traveling?

dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

Post by wildcity on Sat Feb 02, 2013 5:26 am

Many players have this problem. Not able to join other lanches , add friends and receive gifts......

_________________________________________________
Items Needed:

Altimeter, Fuel20, Passenger seat, Repair items for planes, Flight items (26 October 2013)

Items I Can Gift:

I can gift: laptop, arch metal dector, airline route map, loudspeakers, jackets, optical system, Red Paint, Old Lanterns, Assembly Robot,  Videowall, Goal Posts,  Channel bar, Grinding Machine, Deicer, Spare Propeller, Gyroscope, Fuel Hose, Archive Box, Navigation Module, Cooling Chamber, Oscillationg Beacon, Flight Catering, Landing Gear, Laser Cutter, Oscillating Beacon, Spare Wire, Cash Counter,Additional Radar, Fuel Additives, Jet Engine, Fuel Supply, Guestbook, Powerful Radio Transmitter,  Copy Machine, Landing Lamp, Tour Review, Welder, Cockpit Glass, Computer, Do not disurb sign, makeup, eau de toilette, single-malt whiskey

wildcity

Level : 40
Posts : 71
Items I Can Gift : I can gift: laptop, arch metal dector, airline route map, loudspeakers, jackets, optical system, Red Paint, Old Lanterns, Assembly Robot, Videowall, Goal Posts, Channel bar, Grinding Machine, Deicer, Spare Propeller, Gyroscope, Fuel Hose, Navigation Module, Cooling Chamber, Oscillationg Beacon, Flight Catering, Landing Gear, Laser Cutter, Oscillating Beacon, Spare Wire, Cash Counter,Additional Radar, Fuel Additives, Jet Engine, Fuel Supply, Guestbook, Powerful Radio Transmitter, Passengers (10), Copy Machine, Landing Lamp, Tour Review, Welder, Cockpit Glass, Computer, Do not disurb sign, makeup, eau de toilette, single-malt whiskey

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Re: gifting stopped

Post by karrollcia pl on Sat Feb 02, 2013 5:40 am

Same problem - no chance to add friends- no cash, no messages and it is third day since I've recived last gift from friends lev 40. Now I get one or two present per day from lower level friends.

karrollcia pl

Level : 40 (256 stars)
Posts : 32
Location : Poland
Items I Can Gift : Fuel catalist, disposable shampoo, goal posts, air conditioner, Whiskey, paint, welder, tour review, landing lamp, radar, rope block, passengers, radio transmitter, robot tester, POS terminal, eau de Toilete, fuel supply, aircraft tire, whiteboard, fuell addict, insulation, solar cell, Add. radar, make up, smoke detector, spare wire, server rack, seat, flight catering, oscillating beacon, defroster, nav module, master plan, fuel hose, gyroscope, spare propeller, deicer, controler, laptop, arch metal detector, walkie-talkie

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Re: gifting stopped

Post by mikmazz on Sat Feb 02, 2013 10:13 am

stesso problema pure a Roma ...... arriva un solo regalo a giorno contro i 14/15 di una settimana fà, non si possono fare lanci, aggiungere amici, ricevere i codici regalo.

spero si possa risolvere a breve

ciao
Michele

mikmazz

Level : 40
Posts : 6
Location : Roma

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Re: gifting stopped

Post by SallyCDA on Sat Feb 02, 2013 11:02 am

dhorstman wrote:an on top of that the gift code doesn't work and adding friends doesn't work either anymore...

penalty for time traveling?

Yes they will penalize you that way for time traveling

SallyCDA

Level : 39
Posts : 47

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Re: gifting stopped

Post by harrier on Sat Feb 02, 2013 4:28 pm

Hi All,

I am experiencing the same thing! Only a few gifts each day for the past 2 days, and I am like dhorstman/Didier as I always receive tons of gifts. However, I have not been time travelling nor have I updated the game to the latest version yet (I don't want to lose my 20 gifts per day from the Alien Legacy yet).

The weird thing is that I can join a launch and start my own launch now (for the past 2 days). I have not been able to do so since the final week of December. So, I guess it's the GI server doing weird things?

And I thought my neighbours all of a sudden refused to send gifts my way?

Regards,
Harrier

_________________________________________________
I can send: Fuel Catalyst, Pearl Earings, Eau de Toilette, Makeup, Disposable Shampoo, Bench, Computer, Cockpit Glass, Welder, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Spaceship Engine, Fuel Supply, Jet Engine, Whiteboard, Fuel Additives, Insulation, Communication Antenna, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Oscillating Beacon, Flight Catering, Defroster, Navigation Module, Master plan, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Controller, Mayor's Portrait, Wall Speaker, Walkie-Talkie

harrier

Level : 40
Posts : 63

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Re: gifting stopped

Post by stopin on Sat Feb 02, 2013 4:33 pm

I can't join launches nor can anyone else join mine, the weekend gift, slope64, does not yield anything. But I can give and receive gifts from neighbors.

_________________________________________________
Android Friend Code: wf9286
Androd Needed: Fuel 20 [PM me if you would like to exchange Fuel20]

IOS Friend Code: .Me
IOS Needed: 1x Travel Guide Please Anyone
avatar
stopin

Level : (Android L45, 232★, 9♥) ---- (IOS L45, 175★, 9♥)
Posts : 89
Location : Texas
Items I Can Gift : FUEL 20

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Re: gifting stopped

Post by SallyCDA on Sun Feb 03, 2013 1:32 am

harrier wrote:Hi All,

I am experiencing the same thing! Only a few gifts each day for the past 2 days, and I am like dhorstman/Didier as I always receive tons of gifts. However, I have not been time travelling nor have I updated the game to the latest version yet (I don't want to lose my 20 gifts per day from the Alien Legacy yet).

The weird thing is that I can join a launch and start my own launch now (for the past 2 days). I have not been able to do so since the final week of December. So, I guess it's the GI server doing weird things?

And I thought my neighbours all of a sudden refused to send gifts my way?

Regards,
Harrier

I have noticed a pretty steady decline too in the last few days. I was about 60 gifts behind in returning and now only 23. Did you get the propeller I sent you yesterday?

SallyCDA

Level : 39
Posts : 47

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Re: gifting stopped

Post by dhorstman on Sun Feb 03, 2013 2:00 am

Who has time to send a mail to GI?
I am responding using mobile

dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

Post by kakadudu on Sun Feb 03, 2013 8:23 am

Same problem here like many other users on facebook too. Evil or Very Mad

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: gifting stopped

Post by harrier on Sun Feb 03, 2013 9:37 am

Dhorstman, Sally, Wild City, and Stopin, I've just sent you a propeller or a fuel hose right now. If you can receive it, that means you should be able to receive a gift from a player who didn't upgrade to the new version yet.

Sally, unfortunately, I have not received anything from you yet. I think Karrollcia is right, we may not be able to receive any gifts from friends at level 40. I can only receive gifts from those at a lower level (including those that have already updated).

_________________________________________________
I can send: Fuel Catalyst, Pearl Earings, Eau de Toilette, Makeup, Disposable Shampoo, Bench, Computer, Cockpit Glass, Welder, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Spaceship Engine, Fuel Supply, Jet Engine, Whiteboard, Fuel Additives, Insulation, Communication Antenna, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Oscillating Beacon, Flight Catering, Defroster, Navigation Module, Master plan, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Controller, Mayor's Portrait, Wall Speaker, Walkie-Talkie

harrier

Level : 40
Posts : 63

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Re: gifting stopped

Post by dhorstman on Sun Feb 03, 2013 9:48 am

Hi Harrier, yes I have received a gift from you today and last days!
just emailed GI also.


dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

Post by Klaas on Mon Feb 04, 2013 7:36 am

Hi all!
Same thing here. Couple of gifts a day.
I have send a mail to game insigh and this is what I got back:

Your request has been acknowledged and placed in a support queue and we shall get back to you as soon as possible. In the meantime we would recommend you to check our FAQ that has been created and is being constantly updated by our specialists. It may contain an answer to your question.

I think the don't now either.
avatar
Klaas

Level : 55 259 stars
Posts : 12
Age : 36
Location : Nederland

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Re: gifting stopped

Post by stopin on Mon Feb 04, 2013 10:26 am

harrier wrote:Dhorstman, Sally, Wild City, and Stopin, I've just sent you a propeller or a fuel hose right now. If you can receive it, that means you should be able to receive a gift from a player who didn't upgrade to the new version yet.

Sally, unfortunately, I have not received anything from you yet. I think Karrollcia is right, we may not be able to receive any gifts from friends at level 40. I can only receive gifts from those at a lower level (including those that have already updated).
I received your gift. Did you get my return gift?

_________________________________________________
Android Friend Code: wf9286
Androd Needed: Fuel 20 [PM me if you would like to exchange Fuel20]

IOS Friend Code: .Me
IOS Needed: 1x Travel Guide Please Anyone
avatar
stopin

Level : (Android L45, 232★, 9♥) ---- (IOS L45, 175★, 9♥)
Posts : 89
Location : Texas
Items I Can Gift : FUEL 20

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Re: gifting stopped

Post by Sonny Boy on Mon Feb 04, 2013 12:41 pm

I think I have the same problem now. I don't see launches, the code doesn't work. I receive less gifts. I saw one message about time travel dont reach the stars when I was adding items for my launch. But I haven't been time travelling. But there was a discrepancy in the times when I visited some friends. I notice that since the update the fuel counter will not reset when visiting friends, but the time in your own city is still stopped untill you return. Let's mail GI too..... *sigh*

_________________________________________________
Friend code: as1eq1x add me, pm me for friend acceptance, update your profile regularly, have fun.

Sonny Boy

Level : 35
Posts : 108
Location : Netherlands
Items I Can Gift : Can send: fuel(3), earrings, cognac, whitegold bracelet, DND sign, airconditioner, cockpit window, welder, photo album, landinglight, copy machine,channel bar, passengers(10), powerful radio transmitter, POS terminal, fuel supply, jet engine, wide angle binoculars, fuel additives, drill machine, additional radar, amperemeter, spare wire, laser cutter, landing gear, oscillating beacon, catering, cooling chamber, navigation module, archive box, fuel hose, gyroscoop, spare propellor, deicer, grinding machine, video wall, laser level, old lantern, sleigh oil

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Re: gifting stopped

Post by harrier on Tue Feb 05, 2013 12:43 am

Hi Stopin,

Nah.... I haven't received any gifts from you.

_________________________________________________
I can send: Fuel Catalyst, Pearl Earings, Eau de Toilette, Makeup, Disposable Shampoo, Bench, Computer, Cockpit Glass, Welder, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Spaceship Engine, Fuel Supply, Jet Engine, Whiteboard, Fuel Additives, Insulation, Communication Antenna, Additional Radar, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Oscillating Beacon, Flight Catering, Defroster, Navigation Module, Master plan, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Controller, Mayor's Portrait, Wall Speaker, Walkie-Talkie

harrier

Level : 40
Posts : 63

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Re: gifting stopped

Post by mikmazz on Tue Feb 05, 2013 11:03 pm



problema risolto

grazie !!!!!!

ciao
Mikmazz

mikmazz

Level : 40
Posts : 6
Location : Roma

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Re: gifting stopped

Post by dhorstman on Wed Feb 06, 2013 8:05 pm

seems like almost everything works again.
Only anoying glitch is that when I close the game and come back it didn't save my progress.
I got spacegifts by collecting the stuf and got the big red pyro thing.
guess what when I had to redo everything because it didn't save progress got stupid stuff again. ANNOYING

dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

Post by Sonny Boy on Thu Feb 07, 2013 1:14 am

I got an email from Natalya from GIS saying they implemented some changes and I needed to reboot my device and open the game with internet connection running.
Wow, so they do find solutions, they're so great...

_________________________________________________
Friend code: as1eq1x add me, pm me for friend acceptance, update your profile regularly, have fun.

Sonny Boy

Level : 35
Posts : 108
Location : Netherlands
Items I Can Gift : Can send: fuel(3), earrings, cognac, whitegold bracelet, DND sign, airconditioner, cockpit window, welder, photo album, landinglight, copy machine,channel bar, passengers(10), powerful radio transmitter, POS terminal, fuel supply, jet engine, wide angle binoculars, fuel additives, drill machine, additional radar, amperemeter, spare wire, laser cutter, landing gear, oscillating beacon, catering, cooling chamber, navigation module, archive box, fuel hose, gyroscoop, spare propellor, deicer, grinding machine, video wall, laser level, old lantern, sleigh oil

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Re: gifting stopped

Post by dhorstman on Thu Feb 07, 2013 3:22 am

same here, same bullshit

sent a mail back again, they don't take us serious

dhorstman

Level : level 40 256 stars +2 mljn experience points
Posts : 61
Age : 36
Location : Holland Amersfoort

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Re: gifting stopped

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