GIS suggestion

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GIS suggestion

Post by thebear on Fri Apr 05, 2013 7:37 pm

GIS have suggested that I clear my game cache so I can try and get past the loading screen. I haven't been able to get past the loading screen for a week now. I'm tempted to try this, but if I do will my game reset back to level 1 with no buildings or neighbors?
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Re: GIS suggestion

Post by varszegig on Sat Apr 06, 2013 7:38 pm

If you have a rooted device, try to make a backup with Titanium Backup first, and if something you loose, you can restore it.

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Re: GIS suggestion

Post by thebear on Sat Apr 06, 2013 7:39 pm

So I will loose my data then? I dont know how to make a backup
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Re: GIS suggestion

Post by varszegig on Sat Apr 06, 2013 7:41 pm

Are you on android? There are a lot of backup programs on google play to make backup. If you are on Jelly Bean, there is also possible without root rights. But I don't know how does it work. But Titanium working for sure.

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Re: GIS suggestion

Post by thebear on Sat Apr 06, 2013 7:45 pm

Im on android. So what do I do?
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Re: GIS suggestion

Post by varszegig on Sat Apr 06, 2013 7:49 pm

I don't know wich device are you using, but try to have root right. (On samsung devices it's very easy, on HTC it's nearly impossible:) ) After that you can try Titanium from play. (Backup, restore only one application the free version is enough.

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Re: GIS suggestion

Post by thebear on Sat Apr 06, 2013 7:51 pm

I have a Sony Xperia u. Its tellig me to root it. How do I do that?
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Re: GIS suggestion

Post by varszegig on Sat Apr 06, 2013 8:00 pm

I don't know Sony Xperia, but you can find informations maybe here:
http://forum.xda-developers.com/showthread.php?t=2100529

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Re: GIS suggestion

Post by thebear on Sat Apr 06, 2013 8:00 pm

Thank you
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Re: GIS suggestion

Post by Hamhock Blues on Sun Apr 07, 2013 5:57 pm

Did you reset to Level one on Android? ( Clearing the Cache? )

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Re: GIS suggestion

Post by thebear on Sun Apr 07, 2013 5:59 pm

Dont know yet. It didn't work. I still can't get past the loading screen
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Re: GIS suggestion

Post by Klaas on Tue Apr 09, 2013 9:04 am

Hi all!

Had a lot of issues with airport city, and at the end the placed back my game.
Send a lot of emails and this is how it worked for me:
I have send a email that I removed my game.
I play until I got a friend code.
I mailed the code and got a code back witch I placed into the promo code box.
A few seconds later my game was back.
Play on a galaxy s3
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Re: GIS suggestion

Post by tamildv on Tue Apr 09, 2013 9:27 am

@thebear - you will not loose the game progress if you just "clear cache"...

But if you choose "Clear Data" then you will loose the game progress...

Rooting your phone - will involve resetting your phone to get root access... although there are ways of backing up before you root and then restore the game....

As the file system is replaced while rooting - any data backuped prior to rooting may be useless... unless you know how to restore it back with out affecting the existing file system...

I would suggest you just stick to - clearing the cache and see what happens...

HTC's are the easiest to root as the manufacture them selves provide ways to root the phone via their dev web site... where as other roots require your to use one of the know exploits...

Also rooting can void your warrenty - so best check this out before you decide to go down this way...

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Re: GIS suggestion

Post by thebear on Tue Apr 09, 2013 3:01 pm

Thanks klaas
Thanks tamildv.
GIS have told me its being investigated and to give them time.
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Re: GIS suggestion

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