OMG - 5 levels gone.

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OMG - 5 levels gone.

Post by stopin on Thu Apr 25, 2013 10:24 am

I opened my game today and it has been rolled back to level 35 (I was at 40) with all the side missions incomplete and all my green cash land purchases gone. I've opened a ticket with GI. Has this happened to anyone else or am I alone in the deep doo-doo?

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Android Friend Code: wf9286
Androd Needed: Fuel 20 [PM me if you would like to exchange Fuel20]

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IOS Needed: 1x Travel Guide Please Anyone
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stopin

Level : (Android L45, 232★, 9♥) ---- (IOS L45, 175★, 9♥)
Posts : 89
Location : Texas
Items I Can Gift : FUEL 20

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Re: OMG - 5 levels gone.

Post by rockmsockm on Thu Apr 25, 2013 12:57 pm

Holy cow! Shocked Sorry to hear that. I haven't experienced it.

People haven't been getting visitation rewards, and yesterday I wasn't able to click on my launch pad. Game Insight said they were having server issues that might effect the game - particularly "social features." They also posted that on their Twitter account. Perhaps this has something to do with what happened to you?

I hope you get it sorted out!

_________________________________________________
Primary Needs: LVL 8 Upgrade Items Secondary: Fuel Hose, Wireless Compass, Jumbo Repair Items.

Can Send: Fuel Catalyst, Passengers, Fuel (3), Do Not Disturb Sign, Goal Posts, ATM, Chocolate Candies, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Channel Bar, Passengers (10), Powerful Radio Transmitter, Laser Level, POS Terminal, Eau de Toilette, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Flight Catering, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding machine, Arcade Machine, Intercom, Fingerprint Reader, Wireless Compass, Washing Machine, Blanket

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Level : 45 (9 hearts)
Posts : 375
Location : NY
Items I Can Gift : Fuel Catalyst, Passengers (5 - Facebook only), Fuel (3 - Facebook only), Do Not Disturb Sign, Goal Posts, ATM, Chocolate Candies, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Channel Bar, Passengers (10), Powerful Radio Transmitter, Laser Level, POS Terminal, Eau de Toilette, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Flight Catering, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding machine, Arcade Machine, Intercom, Fingerprint Reader, Wireless Compass, Washing Machine, Blanket

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Re: OMG - 5 levels gone.

Post by stopin on Thu Apr 25, 2013 2:54 pm

Thanks rockmsockm for sharing. I hope this gets fixed and is an isolated incident.

_________________________________________________
Android Friend Code: wf9286
Androd Needed: Fuel 20 [PM me if you would like to exchange Fuel20]

IOS Friend Code: .Me
IOS Needed: 1x Travel Guide Please Anyone
avatar
stopin

Level : (Android L45, 232★, 9♥) ---- (IOS L45, 175★, 9♥)
Posts : 89
Location : Texas
Items I Can Gift : FUEL 20

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Re: OMG - 5 levels gone.

Post by rockmsockm on Thu Apr 25, 2013 3:15 pm

Me too! I hope they at least refund the airport cash/expansions you lost.

_________________________________________________
Primary Needs: LVL 8 Upgrade Items Secondary: Fuel Hose, Wireless Compass, Jumbo Repair Items.

Can Send: Fuel Catalyst, Passengers, Fuel (3), Do Not Disturb Sign, Goal Posts, ATM, Chocolate Candies, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Channel Bar, Passengers (10), Powerful Radio Transmitter, Laser Level, POS Terminal, Eau de Toilette, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Flight Catering, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding machine, Arcade Machine, Intercom, Fingerprint Reader, Wireless Compass, Washing Machine, Blanket

To add me, please send a PM, or I may not notice
avatar
rockmsockm

Level : 45 (9 hearts)
Posts : 375
Location : NY
Items I Can Gift : Fuel Catalyst, Passengers (5 - Facebook only), Fuel (3 - Facebook only), Do Not Disturb Sign, Goal Posts, ATM, Chocolate Candies, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Channel Bar, Passengers (10), Powerful Radio Transmitter, Laser Level, POS Terminal, Eau de Toilette, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Flight Catering, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding machine, Arcade Machine, Intercom, Fingerprint Reader, Wireless Compass, Washing Machine, Blanket

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Re: OMG - 5 levels gone.

Post by Mirima on Thu Apr 25, 2013 4:45 pm

I didn't experience this, but I lost my game completely once when my device broke. They asked me to send proof from google wallet that I bought the airport cash. After that they gave it back to me.

So at least for the bought cash you don't have to worry.

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Mirima

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Mirim:
All inclusive brac,, Paystation, Video screen, Pearl Ear rings, Paint, Generator, Travel guide, Projector, Sandbag, Fuel, Video wall, Cognac, Jet Engine, Whiteboard, Power drill, Rocket launch panel, Armband, Money count machine, fill plate?, Landing Gear, City plan, Altimeter, tv-screen, router, detection ports

Eddy:
Don't disturb, Seats, Computer, Chocolates, Cockpit Glass, Welder, Foto album, Kopier, U-thingy?, Passenger, Assembly robot, cassier terminal, Cognac, Jet Engine, Stapler, Solar Panel, Ampere meter, Laser cutter, Landing Gear, Cooling chamber, Archive box, Gyroscope, Grinder, dryer.

Mirim2:
Don't disturb, seats, Imprinter, skin care products, Paint, Generator, Foto Album, Kopier, U thingy,   fuel (10), Assembly robot, Detection ports, Candy, Spare tire, Whiteboard, Isolation, binoculars, Solar panel, smoke detector, Server, NOT YET AVAILABLE Passenger seat, city plan, altimeter, control panel, ironing.

Mirima

Level : 45/228* (Mirim) 45/203* (Eddy) 23(Mirim2)
Posts : 156
Location : The Netherlands
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Re: OMG - 5 levels gone.

Post by aq1okbn on Thu Apr 25, 2013 8:17 pm

Sorry to Hear that, hope they solve it soon.

aq1okbn

Level : 40
Posts : 24
Age : 37
Location : The Netherlands
Items I Can Gift : Pediatric oncology

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Re: OMG - 5 levels gone.

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