Game crash - it came from outer space game

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Re: Game crash - it came from outer space game

Post by Deedee2013 on Tue Jun 11, 2013 11:44 pm

An update on my post. Having started a new game I contact GI support asking for their help by either restoring my game without crashes/freexing etc or replacing the 400+ greens and coins I have purchased. Having spent time emailing each individual purchase receipt number, old & new game name, basically all the information they requested, I was given a code which I entered expecting to get 400+ greens etc, but no they have restored my game which froze as soon as I opened it and as before doesn't open. Did I miss something??? I thought I would be getting help on the issue........ FRUSTRATED

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Level : 27
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Items I Can Gift : passengers, choc candies, fuel additives, fuel supply, radar, whiskey,

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Re: Game crash - it came from outer space game

Post by el_angelus on Wed Jun 12, 2013 6:02 am

It's been 12 days without my game, so I downloaded another one for my tablet, the best thing in this new game is that I can gift: calculator, video wall (MCC1), spaceship console (MCC2), altimeters, tyres and airplane seats.
I sent a ticket to GIS to recover an old game from last year that I deleted by error, hope they can restore it.
So if I get lucky, I will give my other friend code to help.
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el_angelus

Level : 71 (312 stars)
Posts : 311
Age : 40
Location : Lima, Peru
Items I Can Gift : :)angelus can send: Fuel catalyst, DND sign, bench, computer, whisky, cockpit glass, welder, album, landing lamp, projector, channel bar, passengers (10), powerful radio, assembly robot, anti theft gate, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, drill machine, comm. antenna, add'l radar, make up, smoke detector, spare wire, hull parts, landing gear, osc beacon, flight catering, cooling chamber, nav module, archive box, fuel hose, gyroscope, spare prop, deicer, grinding machine, hand dryer, explosive detector, wireless compass, washing machine, blanket, alt indicator, draw table, calibration modules, glazing machines, ear plugs and lollipops

http://airportcity.the-talk.net/u463

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Re: Game crash - it came from outer space game

Post by el_angelus on Wed Jun 12, 2013 7:02 am

I just checked Google Play and Airport City has change its pic and says Update June 11....so today we will have the update!!!!!

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:)angelus              ---> check what can I send --->
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el_angelus

Level : 71 (312 stars)
Posts : 311
Age : 40
Location : Lima, Peru
Items I Can Gift : :)angelus can send: Fuel catalyst, DND sign, bench, computer, whisky, cockpit glass, welder, album, landing lamp, projector, channel bar, passengers (10), powerful radio, assembly robot, anti theft gate, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, drill machine, comm. antenna, add'l radar, make up, smoke detector, spare wire, hull parts, landing gear, osc beacon, flight catering, cooling chamber, nav module, archive box, fuel hose, gyroscope, spare prop, deicer, grinding machine, hand dryer, explosive detector, wireless compass, washing machine, blanket, alt indicator, draw table, calibration modules, glazing machines, ear plugs and lollipops

http://airportcity.the-talk.net/u463

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Re: Game crash - it came from outer space game

Post by Loay on Wed Jun 12, 2013 7:11 am

I update the game .. But the problem is not solved !! It's the same problem, the game dosn't enter and ask me to send report !

Loay

Level : 39
Posts : 17
Age : 29
Items I Can Gift : Optical System, Fuel (3), Do not Distrub Sign, Bench, ATM, Pearl Earrings, Cackpit Glass, Welder, Album, Landing Lamp, Projector, Channel Par, Passengers (10), Powerful Radio Transmiter, Spaceship Engin, Anti-Theft Gate, Cognac, Fuel Supply, Jet Engine, Whiteboard, Fuel Addittives, Drill Machine, Additional Radar, White Gold Bracelet, Shredder, Spare Wire, Hull Parts, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box Fuel Hose, Gyroscope, Spare Proppeller, Deicer, Grinding Machine.

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Re: Game crash - it came from outer space game

Post by el_angelus on Wed Jun 12, 2013 7:23 am

Same here, same problem with new version (1.97)

Don't start Sad

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:)angelus              ---> check what can I send --->
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el_angelus

Level : 71 (312 stars)
Posts : 311
Age : 40
Location : Lima, Peru
Items I Can Gift : :)angelus can send: Fuel catalyst, DND sign, bench, computer, whisky, cockpit glass, welder, album, landing lamp, projector, channel bar, passengers (10), powerful radio, assembly robot, anti theft gate, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, drill machine, comm. antenna, add'l radar, make up, smoke detector, spare wire, hull parts, landing gear, osc beacon, flight catering, cooling chamber, nav module, archive box, fuel hose, gyroscope, spare prop, deicer, grinding machine, hand dryer, explosive detector, wireless compass, washing machine, blanket, alt indicator, draw table, calibration modules, glazing machines, ear plugs and lollipops

http://airportcity.the-talk.net/u463

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Re: Game crash - it came from outer space game

Post by karrollcia pl on Wed Jun 12, 2013 8:43 am

Me too, still doesn't work...Sad Sad :,( ...single tear rollng down my cheek

karrollcia pl

Level : 40 (256 stars)
Posts : 32
Location : Poland
Items I Can Gift : Fuel catalist, disposable shampoo, goal posts, air conditioner, Whiskey, paint, welder, tour review, landing lamp, radar, rope block, passengers, radio transmitter, robot tester, POS terminal, eau de Toilete, fuel supply, aircraft tire, whiteboard, fuell addict, insulation, solar cell, Add. radar, make up, smoke detector, spare wire, server rack, seat, flight catering, oscillating beacon, defroster, nav module, master plan, fuel hose, gyroscope, spare propeller, deicer, controler, laptop, arch metal detector, walkie-talkie

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Re: Game crash - it came from outer space game

Post by Canterbury on Wed Jun 12, 2013 9:03 am

installed ok - and playing on my phone NZ1 - ver 1.97
NZ2 wont install (Tablet)- errors while downloading - "Package File is invalid"

New Upgrades

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Canterbury

Level : 50, 232
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Items I Can Gift : NZL:, Fuel Catalyst, dnd, Bench, ATM, Whiskey, Cockpit Glass, Welder, Album, Landing Lamp, Copy Machine, Channel Bar, Passengers (10), P R Trans, Assembly Robot, Guestbook, Cognac, Fuel Supply, Jet Engine, Binocluars, Fuel Additves, Drill Machine, Optical System, Add Radar, w/G Bracelet, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Osc Beacon,Flight Catering, Packaging Machine, Nav Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter, Turnstile, Fingerprint Reader, 3d printer, Wireless Compass, Washing Machine, Blanket, Altitude Indicator

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Re: Game crash - it came from outer space game

Post by DoubleOSeven on Wed Jun 12, 2013 9:22 am

Mine has started working again after the upgrade. New giftable items: fuel catalyst, laptop, arch metal detector, monitor.

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No longer playing due to game issues and lack of response from GI.
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DoubleOSeven

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Re: Game crash - it came from outer space game

Post by sotabs on Wed Jun 12, 2013 10:31 am

Just updated ver 1.98 but still not working.

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sotabs can gift:
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Re: Game crash - it came from outer space game

Post by DoubleOSeven on Wed Jun 12, 2013 10:34 am

I'm on version 1.97. Mine crashed out again whilst visiting neighbours, but managed to get back in. So looks like its not fixed completely yet.

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No longer playing due to game issues and lack of response from GI.
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DoubleOSeven

Level : 40 (96 stars), 8 hearts.
Posts : 461
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Re: Game crash - it came from outer space game

Post by Simon Chan on Wed Jun 12, 2013 10:54 am

Jusy updated to v1.98, it is seem ok. I play 20 minutes and no problem. I give up the outer space challenge, it only has 8 days left and impossible to complete it in 8 days.
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Re: Game crash - it came from outer space game

Post by Mirima on Wed Jun 12, 2013 5:31 pm

Still not working after update. Sad

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Eddy:
Don't disturb, Seats, Computer, Chocolates, Cockpit Glass, Welder, Foto album, Kopier, U-thingy?, Passenger, Assembly robot, cassier terminal, Cognac, Jet Engine, Stapler, Solar Panel, Ampere meter, Laser cutter, Landing Gear, Cooling chamber, Archive box, Gyroscope, Grinder, dryer.

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Don't disturb, seats, Imprinter, skin care products, Paint, Generator, Foto Album, Kopier, U thingy,   fuel (10), Assembly robot, Detection ports, Candy, Spare tire, Whiteboard, Isolation, binoculars, Solar panel, smoke detector, Server, NOT YET AVAILABLE Passenger seat, city plan, altimeter, control panel, ironing.

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Re: Game crash - it came from outer space game

Post by Canterbury on Wed Jun 12, 2013 6:23 pm

NZ1 - Phone - working still - ver 1.97 - more sluggish
NZ2 - Tablet - still crashing after update to ver 1.98

Its truly staggering this company is constantly so inept at providing a stable playable game.

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Giftable lvl9 items Turnstile, 3d Printer
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Canterbury

Level : 50, 232
Posts : 299
Location : NZ
Items I Can Gift : NZL:, Fuel Catalyst, dnd, Bench, ATM, Whiskey, Cockpit Glass, Welder, Album, Landing Lamp, Copy Machine, Channel Bar, Passengers (10), P R Trans, Assembly Robot, Guestbook, Cognac, Fuel Supply, Jet Engine, Binocluars, Fuel Additves, Drill Machine, Optical System, Add Radar, w/G Bracelet, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Osc Beacon,Flight Catering, Packaging Machine, Nav Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter, Turnstile, Fingerprint Reader, 3d printer, Wireless Compass, Washing Machine, Blanket, Altitude Indicator

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Re: Game crash - it came from outer space game

Post by DoubleOSeven on Wed Jun 12, 2013 8:28 pm

Hi all

Something that I noticed that may give a clue as to what's happening. When I visited neighbours whose games have crashed, mine also crashed. Visiting neighbours whose games are ok was fine.

This seems to suggest that there may be an issue with the gamedata that's stored on the GI servers. So when I try to visit those neighbours, its receiving corrupt data from the GI servers and hence it fails.

This may also explain why some users are able to work with wifi turned off, as its using local data from the phone/tablet. With wifi turned on, its getting/syncing data with the GI servers and therefore fails again.

If this is the case, then updating the game on the device may not resolve the problem as the core gamedata on the servers may still be corrupt.

Try running your device in flight-mode and see if the game still crashes. Although it does mean that you can't send/recieve gifts or visit neighbours if this option does work for you.

_________________________________________________
No longer playing due to game issues and lack of response from GI.
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DoubleOSeven

Level : 40 (96 stars), 8 hearts.
Posts : 461
Location : United Kingdom

http://airportcity.the-talk.net/u609

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Re: Game crash - it came from outer space game

Post by drivefast99 on Wed Jun 12, 2013 9:29 pm

Erichero wrote:I'm a software developer and I understand the process of closing tickets before the software is released (especially as a ton of tickets have been created here for a single problem).  I wouldn't be too harsh on the GI team:


- it takes time to test your changes before releasing, otherwise you get caught in a cycle of bugs and releases
- anybody who hasn't paid any money towards the game really doesn't have a leg to stand on (including me!)
The problem is GI does NO testing before a release.  They leave that for the users to find.  I have played another GI game and it was worse.

I understand there are many different devices, versions, carriers, platforms, etc. but many experiencing problems are on up to date, very popular devices.  For that, there is no excuse.

As far as free vs paid - who would pay for a game that may be disabled at any moment??

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drivefast99

Level : 70
Posts : 852
Location : NC, USA
Items I Can Gift : DF99: Fuel Catalyst, DND Sign, Imprinter, Chocolate Candies, Paint, Generator, Album, Landing Lamp, Dispatcher Console, Channel Bar, Fuel (20), Powerful Radio Transmitter, Spaceship Engine, Glass Display Case, Cognac, Fuel Supply, Aircraft Tire, Calculator, Fuel Additives, Insulation, Solar Cell, Additional Radar, White Gold Bracelet, Smoke Detector, Spare Wire, Hull Parts, Passenger Seat, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Altimeter, Spare Propeller, Deicer, Grinding Machine, Wireless Compass, Flatwork Ironer, Blanket, Attitude Indicator, Screw Press. df19: Fuel (3), Do Not Disturb Sign, ATM, Pearl Earrings, Cockpit Glass, Generator, Tour Review, Projector, Rope Block, Fuel (20) , Video Wall, Robot Tester, Glass Display Case, Eau De Toilette, Jet Engine, Wide Angle Binoculars, Power Source, Communication Antenna, White Gold Bracelet, Smoke Detector, Server Rack, Landing Gear, Defroster, Master Plan, Gyroscope, Controller, Arcade Machine, Flatwork Ironer, Calibration Module, Screw Press.

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Re: Game crash - it came from outer space game

Post by skyhigh on Thu Jun 13, 2013 2:56 am

My game (1.97) crashed...
Skyhigh

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In-game name: SKYhigh ( "item I need"). BACK IN THE GAME AGAIN
Friend code: ac4f557 (please send me PM if you added me so I can find your request in the game).
Items I nees: fuel (20)
Items I can gift: see profile
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skyhigh

Level : 40, 200stars, 1,4million exp.points
Posts : 148
Location : the Netherlands
Items I Can Gift : 20(!!) fuel, Fuel catalyst, Bath Towel, Robotic Lawnmower, Air Conditioner, Pearl Earrings, Welder, Great Shots, Landing Lamp, Radar, Handing Line, Powerful Radio Transmitter, Laser Level, Flight Helmet, Candies, Fuel Supply, Airplane Tires, Stapler, Fuel Additives, Power Source, Make up, Additional Radar, Comm. Antenna, Amperemeter, Lasercutter, Spare Wire, Pass Seat, Fight Catering, Cooler, Nav module, Archive box, Fuel hose, Oscillating Beacon, Gyroscope, Spare Propeller, Deicer, Monitor, Sanding machine, Beverage Cooler, Fax

http://airportcity.the-talk.net/u68

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Re: Game crash - it came from outer space game

Post by el_angelus on Thu Jun 13, 2013 3:06 am

I have read that if with this update we can't open, we probably have corrupted files.

Which are the solutions?
Delete then reinstall the game and ask GIS to restore your game  OR
Wait for a fix in their servers?

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el_angelus

Level : 71 (312 stars)
Posts : 311
Age : 40
Location : Lima, Peru
Items I Can Gift : :)angelus can send: Fuel catalyst, DND sign, bench, computer, whisky, cockpit glass, welder, album, landing lamp, projector, channel bar, passengers (10), powerful radio, assembly robot, anti theft gate, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, drill machine, comm. antenna, add'l radar, make up, smoke detector, spare wire, hull parts, landing gear, osc beacon, flight catering, cooling chamber, nav module, archive box, fuel hose, gyroscope, spare prop, deicer, grinding machine, hand dryer, explosive detector, wireless compass, washing machine, blanket, alt indicator, draw table, calibration modules, glazing machines, ear plugs and lollipops

http://airportcity.the-talk.net/u463

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Re: Game crash - it came from outer space game

Post by Canterbury on Thu Jun 13, 2013 11:23 am

kept humoring myself by trying to start NZ2 today.... and it did!?!
So both games running again.

Anyone notice re-fueling and loading takes ALOT longer now...

_________________________________________________
Regards Canterbury- GMT+12
NZL(a7hymau)

Giftable lvl9 items Turnstile, 3d Printer
Giftable lvl8 items Fingerprint Reader


Requests
Repair Items
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Please PM me if you send a neighbor request so I know who's who; otherwise it will be ignored and eventually deleted!
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Canterbury

Level : 50, 232
Posts : 299
Location : NZ
Items I Can Gift : NZL:, Fuel Catalyst, dnd, Bench, ATM, Whiskey, Cockpit Glass, Welder, Album, Landing Lamp, Copy Machine, Channel Bar, Passengers (10), P R Trans, Assembly Robot, Guestbook, Cognac, Fuel Supply, Jet Engine, Binocluars, Fuel Additves, Drill Machine, Optical System, Add Radar, w/G Bracelet, Cash Counter, Spare Wire, Lining Plate, Landing Gear, Osc Beacon,Flight Catering, Packaging Machine, Nav Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter, Turnstile, Fingerprint Reader, 3d printer, Wireless Compass, Washing Machine, Blanket, Altitude Indicator

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Re: Game crash - it came from outer space game

Post by Steve121 on Thu Jun 13, 2013 12:48 pm

Still crash after updated.
Sad

Steve121

Level : 40
Posts : 8
Items I Can Gift : Disposable Shampoo/Goal Posts/Imprinter/Chocolate Candies/Generator/Tour Review/Dispatcher Console/Rope Block/Laser Level/Flight Goggles/Eau de Toilette/Aircraft Tire/Stapler/Power Source/Solar Cell/Makeup/Amperemeter/Laser Cutter/Cooling Chamber/Archive Box/Gyroscope/Controller/Laptop/Arch Metal Detector/Walkie-talkie

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Re: Game crash - it came from outer space game

Post by Loay on Fri Jun 14, 2013 6:23 am

DoubleOSeven wrote:Hi all

Something that I noticed that may give a clue as to what's happening. When I visited neighbours whose games have crashed, mine also crashed. Visiting neighbours whose games are ok was fine.

This seems to suggest that there may be an issue with the gamedata that's stored on the GI servers. So when I try to visit those neighbours, its receiving corrupt data from the GI servers and hence it fails.

This may also explain why some users are able to work with wifi turned off, as its using local data from the phone/tablet. With wifi turned on, its getting/syncing data with the GI servers and therefore fails again.

If this is the case, then updating the game on the device may not resolve the problem as the core gamedata on the servers may still be corrupt.

Try running your device in flight-mode and see if the game still crashes. Although it does mean that you can't send/recieve gifts or visit neighbours if this option does work for you.

I tried with Wi-Fi on and off, but the same problem, the game dosen't work, and tried flight-mode, also the same, the game dosen't enter !

Loay

Level : 39
Posts : 17
Age : 29
Items I Can Gift : Optical System, Fuel (3), Do not Distrub Sign, Bench, ATM, Pearl Earrings, Cackpit Glass, Welder, Album, Landing Lamp, Projector, Channel Par, Passengers (10), Powerful Radio Transmiter, Spaceship Engin, Anti-Theft Gate, Cognac, Fuel Supply, Jet Engine, Whiteboard, Fuel Addittives, Drill Machine, Additional Radar, White Gold Bracelet, Shredder, Spare Wire, Hull Parts, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box Fuel Hose, Gyroscope, Spare Proppeller, Deicer, Grinding Machine.

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Re: Game crash - it came from outer space game

Post by sotabs on Fri Jun 14, 2013 8:36 am

Updated to ver 1.99.02 and still not work!!! Evil or Very Mad

_________________________________________________
Please PM me after adding me or for anything specific, otherwise request will be deleted.

sotabs can gift:
Fuel catalyst, Bath Towel, Robotic Lawnmower, Imprinter, Pearl Earrings, Cockpit Glass, Generator, Great Shots, Landing Lamp, Dispatcher Console, Handling Line, Fuel (20 units), Powerful Radio Transmitter, Spaceship Engine, Glass Display Case, Cognac, Fuel Supply, Jet Engine, Calculator, Fuel Additives, Insulation, Spaceship Launch Console, Additional Radar, White Gold Bracelet, Ergonomic Chair, Spare Wire, Stamp, Landing Gear, Flight Catering, Oscillating Beacon, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Mayor's Portrait, Beverage Cooler, Airline Route Map

soxpes4 can NOT gift.
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sotabs

Level : 40
Posts : 55
Location : CH
Items I Can Gift : see Signature

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Re: Game crash - it came from outer space game

Post by Steve121 on Fri Jun 14, 2013 12:53 pm

Another update V1.99.01 appeared in my phone. But crashed again.
Crying or Very sad

Steve121

Level : 40
Posts : 8
Items I Can Gift : Disposable Shampoo/Goal Posts/Imprinter/Chocolate Candies/Generator/Tour Review/Dispatcher Console/Rope Block/Laser Level/Flight Goggles/Eau de Toilette/Aircraft Tire/Stapler/Power Source/Solar Cell/Makeup/Amperemeter/Laser Cutter/Cooling Chamber/Archive Box/Gyroscope/Controller/Laptop/Arch Metal Detector/Walkie-talkie

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Re: Game crash - it came from outer space game

Post by Erichero on Fri Jun 14, 2013 6:14 pm

drivefast99 wrote:
Erichero wrote:I'm a software developer and I understand the process of closing tickets before the software is released (especially as a ton of tickets have been created here for a single problem).  I wouldn't be too harsh on the GI team:


- it takes time to test your changes before releasing, otherwise you get caught in a cycle of bugs and releases
- anybody who hasn't paid any money towards the game really doesn't have a leg to stand on (including me!)


The problem is GI does NO testing before a release.  They leave that for the users to find.  I have played another GI game and it was worse.

I understand there are many different devices, versions, carriers, platforms, etc. but many experiencing problems are on up to date, very popular devices.  For that, there is no excuse.

As far as free vs paid - who would pay for a game that may be disabled at any moment??

Firstly, you don't know that they don't do testing.  It's impossible to test absolutely everything - there are so many usage paths.  And then you cry out for a quick fix, which automatically means that not everything will be tested.

Secondly, it's very hard to fix corrupted data, which is why a lot of the crashed games won't come right.  If it was just an in-game bug, then you could restart each time and predict where the bug would happen, but the fact that the game won't boot means there is a corrupt data.

People without development experience talk cheap.

Erichero

Level : 28
Posts : 38
Location : South Africa
Items I Can Gift : geiger counter, bath towel, robotic lawnmower, computer, single malt whiskey, cockpit glass, welder, great shots, landing lamp, projector, rope block, passengers (10), powerful radio transmitter, laser level, glass display case, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, insulation, solar cell, additional radar, makeup, smoke detector, spare wire, hull parts, landing gear, oscillating beacon, flight catering, packaging machine, navigation module, city model, fuel hose, gyroscope, spare propeller

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Re: Game crash - it came from outer space game

Post by Loay on Sun Jun 16, 2013 12:47 am

2 updates and the problem is still unresolved !!

Loay

Level : 39
Posts : 17
Age : 29
Items I Can Gift : Optical System, Fuel (3), Do not Distrub Sign, Bench, ATM, Pearl Earrings, Cackpit Glass, Welder, Album, Landing Lamp, Projector, Channel Par, Passengers (10), Powerful Radio Transmiter, Spaceship Engin, Anti-Theft Gate, Cognac, Fuel Supply, Jet Engine, Whiteboard, Fuel Addittives, Drill Machine, Additional Radar, White Gold Bracelet, Shredder, Spare Wire, Hull Parts, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box Fuel Hose, Gyroscope, Spare Proppeller, Deicer, Grinding Machine.

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Re: Game crash - it came from outer space game

Post by el_angelus on Sun Jun 16, 2013 7:33 am

Today my game :)angelus started by itself, I was surprised when I pick up my phone I saw the game running. What I saw is that my data saved went from 10MB to 1.5MB, I think they have send me a new data so my game could open. My game was intact, I could collect all the gifts (321) from 16 days since the first update.

So I'm back!!!...I will have my 2 games, with angelus2 will help with calculators, altimeters, aircraft tire and seat.


Last edited by el_angelus on Tue Jun 18, 2013 6:33 am; edited 1 time in total

_________________________________________________
Items I can send 

:)angelus              ---> check what can I send --->
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el_angelus

Level : 71 (312 stars)
Posts : 311
Age : 40
Location : Lima, Peru
Items I Can Gift : :)angelus can send: Fuel catalyst, DND sign, bench, computer, whisky, cockpit glass, welder, album, landing lamp, projector, channel bar, passengers (10), powerful radio, assembly robot, anti theft gate, eau de toilette, fuel supply, jet engine, whiteboard, fuel additives, drill machine, comm. antenna, add'l radar, make up, smoke detector, spare wire, hull parts, landing gear, osc beacon, flight catering, cooling chamber, nav module, archive box, fuel hose, gyroscope, spare prop, deicer, grinding machine, hand dryer, explosive detector, wireless compass, washing machine, blanket, alt indicator, draw table, calibration modules, glazing machines, ear plugs and lollipops

http://airportcity.the-talk.net/u463

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Re: Game crash - it came from outer space game

Post by Klaas on Tue Jun 18, 2013 5:22 am

Everybody welkom to the club!
The game won't even start...
I think I have a lot of pressents waiting for me when I get back :-)
Thats is also the only massage I get.
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Klaas

Level : 55 259 stars
Posts : 12
Age : 36
Location : Nederland

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LVL 39 and Crash...

Post by ZHead on Sat Jun 22, 2013 3:36 am

How annoying. I blame the outerspace update, but I also added over twenty friends (like 135 total) just before the game crashed and would not reload.

So after a few days waiting I bit the bullet and started a new game. Sad


Hope I get better results this time. (*snort*)

_________________________________________________
The game attached to this account is dead. Sad 
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ZHead

Level : 0
Posts : 80
Location : Twilight Zone
Items I Can Gift : NONE

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Re: Game crash - it came from outer space game

Post by aos09i1 on Sun Jun 23, 2013 1:02 am

My game has come back to life, only took 1 month to sort it - good old GiS!

_________________________________________________
I would like: Sweet factory items (especially glazing machine)
- thanks for your help (27/6/15).

I can send: Fuel (3 units), Fuel catalyst, All inclusive bracelet, Air conditioner, Pearl earrings, Paint, Welder, Travel guide, Landing lamp, Radar, Sandbag, Fuel (20 units), Powerful radio transmitter, Video wall, Spaceship engine, Security camera, Filled candies, Fuel supply, Aircraft tire, Calculator, Fuel additives, Insulation, Communication antenna, Additional radar, Perfume, Ergonomic chair, Spare wire, Stamp, Passenger seat, Oscillating beacon, Flight catering, Weather display, Navigation module, Transmitter, Fuel hose, Gyroscope, Spare propeller, Deicer, TV panels, Wireless compass, Dryer, Blanket, Attitude indicator, Document detector, Paper cutter, Drawing board, Tunnel freezer, Ear plugs, Fruit lollipop
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aos09i1

Level : 53 265*
Posts : 248
Location : Liverpool, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by DoubleOSeven on Sun Jun 23, 2013 3:52 am

Welcome back

_________________________________________________
No longer playing due to game issues and lack of response from GI.
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DoubleOSeven

Level : 40 (96 stars), 8 hearts.
Posts : 461
Location : United Kingdom

http://airportcity.the-talk.net/u609

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Re: Game crash - it came from outer space game

Post by aos09i1 on Sun Jun 23, 2013 5:31 am

DoubleOSeven wrote:Welcome back
Cheers matey - it's good to be back!

_________________________________________________
I would like: Sweet factory items (especially glazing machine)
- thanks for your help (27/6/15).

I can send: Fuel (3 units), Fuel catalyst, All inclusive bracelet, Air conditioner, Pearl earrings, Paint, Welder, Travel guide, Landing lamp, Radar, Sandbag, Fuel (20 units), Powerful radio transmitter, Video wall, Spaceship engine, Security camera, Filled candies, Fuel supply, Aircraft tire, Calculator, Fuel additives, Insulation, Communication antenna, Additional radar, Perfume, Ergonomic chair, Spare wire, Stamp, Passenger seat, Oscillating beacon, Flight catering, Weather display, Navigation module, Transmitter, Fuel hose, Gyroscope, Spare propeller, Deicer, TV panels, Wireless compass, Dryer, Blanket, Attitude indicator, Document detector, Paper cutter, Drawing board, Tunnel freezer, Ear plugs, Fruit lollipop
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aos09i1

Level : 53 265*
Posts : 248
Location : Liverpool, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by kakadudu on Sun Jun 23, 2013 7:51 pm

aos09i1 wrote:My game has come back to life, only took 1 month to sort it - good old GiS!

What have you done that it's working again? My game still not working since two weeks Sad

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Game crash - it came from outer space game

Post by GASBS on Sun Jun 23, 2013 10:25 pm

Yeah my game (version 1.99.01) is still not working either.  I'm still going through the painful process of back and forth emails to GI.  They are going like this:

Me:  My game doesn't work.
Yana:  I have transferred your data to our specialists so I will close this ticket.
Me:  Please don't close this ticket until I have a working game.
Yana:  The specialists are working on the issue so I will close this ticket.
Me:  My game has been broken for over two weeks.  I am waiting for an update that works.  I will let you know when it is working again but until that time I would appreciate it if you would not close this ticket.
Yana:  Our specialists are working on the problem.  I am going to change the status of this ticket to 'solved' in a few days.  Thanks for playing Airport City!
Me:  YOU HAVE NOT SOLVED THE PROBLEM!  I CAN'T PLAY AIRPORT CITY!  WHAT'S THE MATTER WITH YOU PEOPLE??

_________________________________________________
Items needed - Straightjacket.

Items I can gift - Straightjacket; Passengers (5); Fuel Catalyst; Do Not Disturb Sign; Air Conditioner; Chocolate Candies; Cockpit Glass; Generator; Album; Landing Lamp; Projector; Channel Bar; Fuel (20); Powerful Radio Transmitter; Video Wall; Laser Level; POS Terminal; Filled Candies; Fuel Supply; Jet Engine; Wide-angle Binoculars; Fuel Additives; Power Source; Communication Antenna; Additional Radar; White Gold Bracelet; Ergonomic Chair; Spare Wire; Stamp; Landing Gear; Oscillating Beacon; Flight Catering; Weather Display; Navigation Module; City Model; Fuel Hose; Altimeter; Spare Propeller; Deicer; Controller; Wireless Compass; Dryer; Blanket; Attitude Indicator; Screw Press; Earplugs; Fruit Lollipop; Boring Machine; Bed; E-reader.
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GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by aos09i1 on Mon Jun 24, 2013 2:20 am

kakadudu wrote:
aos09i1 wrote:My game has come back to life, only took 1 month to sort it - good old GiS!

What have you done that it's working again? My game still not working since two weeks Sad

Hi, I didn't actually do anything. I think it was the most recent upgrade to 1.99.01. I visited the Play store, clicked open game and after a pause and a black screen for 10 seconds it came back to life. It's just a patient waiting game until they sort out the glitch on different phones running slightly different operating systems. Hope yours is next!

_________________________________________________
I would like: Sweet factory items (especially glazing machine)
- thanks for your help (27/6/15).

I can send: Fuel (3 units), Fuel catalyst, All inclusive bracelet, Air conditioner, Pearl earrings, Paint, Welder, Travel guide, Landing lamp, Radar, Sandbag, Fuel (20 units), Powerful radio transmitter, Video wall, Spaceship engine, Security camera, Filled candies, Fuel supply, Aircraft tire, Calculator, Fuel additives, Insulation, Communication antenna, Additional radar, Perfume, Ergonomic chair, Spare wire, Stamp, Passenger seat, Oscillating beacon, Flight catering, Weather display, Navigation module, Transmitter, Fuel hose, Gyroscope, Spare propeller, Deicer, TV panels, Wireless compass, Dryer, Blanket, Attitude indicator, Document detector, Paper cutter, Drawing board, Tunnel freezer, Ear plugs, Fruit lollipop
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aos09i1

Level : 53 265*
Posts : 248
Location : Liverpool, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by eF on Mon Jun 24, 2013 4:50 am

My game is back after 2wks .... yesterday I wrote to GI from ingame support request page...and now its back online...Doh Rolling Eyes

_________________________________________________
My NEW friendcode is a1lgzk9 RE-ADD me (first remove my old acc, and add new one please, otherwise I will not receive any gift from you. Thank you

LAST UPDATE 12-DEC-2014 12:30
Items I can gift: Fuel (3), Passengers (5), Fuel Catalyst, Silver Sickle, Do Not Disturb Sign,Marking Machine, Goal Posts, ATM, Single-Malt Whiskey, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Handling Line, Passengers(10), Powerful Radio Transmitter, Assembly Robot, Anti-Theft Gate, Eau De Toilette, Fuel Supply, Jet Engine, Whiteboard, Fuel Additives, Drill Machine, Solar Cell, Additional Radar, Makeup, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding Machine, Wireless Compass, Centrifuge, Blanket,Flatbed Scanner, Attitude Indicator
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eF

Level : 50
Posts : 44
Location : Over there
Items I Can Gift : Items I can gift: Smart Glass, Holographic Display, Stabilized Binoculars, Wireless Compass, Centrifuge, Blanket, Passengers(5), Fuel(3),Fuel Catalyst,, Do Not Disturb Sign, Goal Posts, ATM, Single-Malt Whiskey, Cockpit Glass, Welder, Album, Landing Lamp, Projector, Handling Line, Passengers(10), Powerful Radio Transmitter, Assembly Robot, Anti-Theft Gate, Eau De Toilette, Fuel Supply, Jet Engine, Whiteboard, Fuel Additives, Drill Machine, Solar Cell, Additional Radar, Makeup, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Flight Catering, Oscillating Beacon, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Grinding Machine

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Re: Game crash - it came from outer space game

Post by Nidoking on Mon Jun 24, 2013 7:28 am

GASBS wrote:Yeah my game (version 1.99.01) is still not working either.  I'm still going through the painful process of back and forth emails to GI.  They are going like this:

Me:  My game doesn't work.
Yana:  I have transferred your data to our specialists so I will close this ticket.
Me:  Please don't close this ticket until I have a working game.
Yana:  The specialists are working on the issue so I will close this ticket.
Me:  My game has been broken for over two weeks.  I am waiting for an update that works.  I will let you know when it is working again but until that time I would appreciate it if you would not close this ticket.
Yana:  Our specialists are working on the problem.  I am going to change the status of this ticket to 'solved' in a few days.  Thanks for playing Airport City!
Me:  YOU HAVE NOT SOLVED THE PROBLEM!  I CAN'T PLAY AIRPORT CITY!  WHAT'S THE MATTER WITH YOU PEOPLE??
Haha, I have (probably) the same Yana.
I too asked to solve the problem, got a standerdized mail back ("We're working on it, wait for the update", blablabla) 
I said to not mark the problem as solved because it isn't and asked for more info. She said they didn't feel the necessity to give such (or more) information. I fell off my chair reading that.
Got the same version btw, hope they solve my ticket soon, but don't expect it.

Nidoking

Level : 40
Posts : 53
Age : 24
Location : Belgium

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Re: Game crash - it came from outer space game

Post by kakadudu on Mon Jun 24, 2013 4:57 pm

GASBS wrote:Yeah my game (version 1.99.01) is still not working either.  I'm still going through the painful process of back and forth emails to GI.  They are going like this:

Me:  My game doesn't work.
Yana:  I have transferred your data to our specialists so I will close this ticket.
Me:  Please don't close this ticket until I have a working game.
Yana:  The specialists are working on the issue so I will close this ticket.
Me:  My game has been broken for over two weeks.  I am waiting for an update that works.  I will let you know when it is working again but until that time I would appreciate it if you would not close this ticket.
Yana:  Our specialists are working on the problem.  I am going to change the status of this ticket to 'solved' in a few days.  Thanks for playing Airport City!
Me:  YOU HAVE NOT SOLVED THE PROBLEM!  I CAN'T PLAY AIRPORT CITY!  WHAT'S THE MATTER WITH YOU PEOPLE??

HAHA same experience here. The standart copy & paste answers. I even don't think that a real person is answering. It must be a program like a telephone answering set Mad

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Game crash - it came from outer space game

Post by GASBS on Mon Jun 24, 2013 5:47 pm

She has just mailed me back telling me to uninstall and reinstall the game - looks like I've been reduced to the 'last resort' technique. I hope they can get my game back to the way it was, including neighbours! Will keep you posted...

_________________________________________________
Items needed - Straightjacket.

Items I can gift - Straightjacket; Passengers (5); Fuel Catalyst; Do Not Disturb Sign; Air Conditioner; Chocolate Candies; Cockpit Glass; Generator; Album; Landing Lamp; Projector; Channel Bar; Fuel (20); Powerful Radio Transmitter; Video Wall; Laser Level; POS Terminal; Filled Candies; Fuel Supply; Jet Engine; Wide-angle Binoculars; Fuel Additives; Power Source; Communication Antenna; Additional Radar; White Gold Bracelet; Ergonomic Chair; Spare Wire; Stamp; Landing Gear; Oscillating Beacon; Flight Catering; Weather Display; Navigation Module; City Model; Fuel Hose; Altimeter; Spare Propeller; Deicer; Controller; Wireless Compass; Dryer; Blanket; Attitude Indicator; Screw Press; Earplugs; Fruit Lollipop; Boring Machine; Bed; E-reader.
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GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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I am back!

Post by R3d_F1v3 on Mon Jun 24, 2013 10:07 pm

So after several weeks of emails to GI about a fix for my crash, I got fed up and started asking for a refund on the greens I purchased.  I got the standard reply from Yana at first, then another email asking to uninstall and reinstall the game from Google Play, and to send her my new friend code.  Low and behold, this morning I received an email with a new code to enter into the friend code field.  A restart of the game and my city was restored, friend list and warehouse complete.  If you want details on the emails I sent and received, pm me and I will copy and paste them in my response.

_________________________________________________
In-game name: R3d_F1v3
Friend Code: ak5thwf

I PLAY EVERY DAY.  FEEL FREE TO ADD ME, HOWEVER SEND ME A PM SO THAT I KNOW YOU ARE FROM THE FORUM.

TO FACILITATE PARTICIPATION IN THE FORUM, I SEND GIFTS OUT BASED ON THE FOLLOWING HIERARCHY:
1. PM REQUESTS
2. DAILY ANDROID SWAPPING THREAD
3. IN-GAME NAME
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R3d_F1v3

Level : 70 (598 Stars, 9 Hearts)
Posts : 1029
Location : USA
Items I Can Gift : Fuel (3), Fuel Catalyst, Bath Towel, Air Coniditioner, Single-Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Copy Machine, Rope Block, Passengers (10), Powerful Radio Transmitter, Video Wall, Laser Level, Guest Book, Eau de Toilette, Fuel Supply, Aircraft Tire, Calculator, Fuel Additives, Drill Machine, Optical System, Additional Radar, Makeup, Cash Counter, Spare Wire, Laser Cutter, Passenger Seat, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Transmitter, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent, Wireless Compass, Dryer, Blanket, Attitude Indicator, Screw Press, Earplugs, Fruit Lollipop, Boring Machine, Bed, E-Reader

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Re: Game crash - it came from outer space game

Post by tamildv on Mon Jun 24, 2013 10:12 pm

@R3d_F1v3 - Good news... Glad to know that the neighbours are also restored - I will send you some fuel20 later on to check the neighbours is all synced..

_________________________________________________
If you don't send me a PM AFTER adding me I will not accept your invite...

Android: TDV19 (a73gb88) - Game abandoned Evil or Very Mad 
Android: TDV23 (aa0rgdo) - Game abandoned (V1.31)
iOS: TDVCrApple2 (TDVCrApple2) - Currently unable to gift back (V1.18) Evil or Very Mad 

T-DV1, T-DV2, T-DV3,TDV4,TDV17/TDV18 can't gift back

If your profile is not upto date I will not be able to send you anything.

Please post your friend code in Daily Swapping Thread. Please ensure your in-game name is filled out

If you like What I posted - click the Like button here:
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tamildv

Level : 40 (276 stars), 9 Hearts
Posts : 1334
Location : UK

http://airportcity.the-talk.net/u50

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Re: Game crash - it came from outer space game

Post by kakadudu on Tue Jun 25, 2013 12:20 am

R3d_F1v3 wrote:So after several weeks of emails to GI about a fix for my crash, I got fed up and started asking for a refund on the greens I purchased.  I got the standard reply from Yana at first, then another email asking to uninstall and reinstall the game from Google Play, and to send her my new friend code.  Low and behold, this morning I received an email with a new code to enter into the friend code field.  A restart of the game and my city was restored, friend list and warehouse complete.  If you want details on the emails I sent and received, pm me and I will copy and paste them in my response.

I'll wait for the next update, maybe they can fix it then. If not I give the uninstall / reinstall a try. I'm afraid of this last resort because I've the fear that they can't restore my game completely and I could lose some of my very first and old neighbours

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Game crash - it came from outer space game

Post by karrollcia pl on Tue Jun 25, 2013 4:42 pm

Hallo! I am back from grave after 3 weeks. GI support reincarnted me by code.
I have got all my money, friends, planes stars and exp. points, before crash
Almost....it looks like they restore game before ufo mission. I dont have one star from ufo flight, that I take before game crash. I remember that just before "cursed" ufo update I have been preparing to aztec flight lots of fuel, all green plane- and I got back in this state.

karrollcia pl

Level : 40 (256 stars)
Posts : 32
Location : Poland
Items I Can Gift : Fuel catalist, disposable shampoo, goal posts, air conditioner, Whiskey, paint, welder, tour review, landing lamp, radar, rope block, passengers, radio transmitter, robot tester, POS terminal, eau de Toilete, fuel supply, aircraft tire, whiteboard, fuell addict, insulation, solar cell, Add. radar, make up, smoke detector, spare wire, server rack, seat, flight catering, oscillating beacon, defroster, nav module, master plan, fuel hose, gyroscope, spare propeller, deicer, controler, laptop, arch metal detector, walkie-talkie

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Re: Game crash - it came from outer space game

Post by GASBS on Tue Jun 25, 2013 7:40 pm

Yes I appear to be back online too!  I was just about to uninstall and reinstall but before doing that I updated my firmware and that seemed to do the trick!  Now it's time to play catch up.  Shame I missed out on the UFO mission.

_________________________________________________
Items needed - Straightjacket.

Items I can gift - Straightjacket; Passengers (5); Fuel Catalyst; Do Not Disturb Sign; Air Conditioner; Chocolate Candies; Cockpit Glass; Generator; Album; Landing Lamp; Projector; Channel Bar; Fuel (20); Powerful Radio Transmitter; Video Wall; Laser Level; POS Terminal; Filled Candies; Fuel Supply; Jet Engine; Wide-angle Binoculars; Fuel Additives; Power Source; Communication Antenna; Additional Radar; White Gold Bracelet; Ergonomic Chair; Spare Wire; Stamp; Landing Gear; Oscillating Beacon; Flight Catering; Weather Display; Navigation Module; City Model; Fuel Hose; Altimeter; Spare Propeller; Deicer; Controller; Wireless Compass; Dryer; Blanket; Attitude Indicator; Screw Press; Earplugs; Fruit Lollipop; Boring Machine; Bed; E-reader.
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GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by Nidoking on Wed Jun 26, 2013 1:26 am

GASBS wrote:Yes I appear to be back online too!  I was just about to uninstall and reinstall but before doing that I updated my firmware and that seemed to do the trick!  Now it's time to play catch up.  Shame I missed out on the UFO mission.
Hey, good to be back, I'm still waiting.
Could you explain what you exactly did? (updating the firmware?)

Nidoking

Level : 40
Posts : 53
Age : 24
Location : Belgium

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Re: Game crash - it came from outer space game

Post by GASBS on Wed Jun 26, 2013 3:45 am

Yeah my phone has been whinging at me for a while now to do a system update (I have a Sony Xperia P).  I was previously on Android version 2.something and Build number 6.0.something, and I just did the normal update via the Sony Update Service to Android version 4.1.2 and Build number 6.2.A.1.100.  So I'm guessing the reason my game hasn't been working is because either Game Insight are incapable of creating a game without bugs galore or the latest update just wasn't compatible with my phone's old firmware.  Or both.

_________________________________________________
Items needed - Straightjacket.

Items I can gift - Straightjacket; Passengers (5); Fuel Catalyst; Do Not Disturb Sign; Air Conditioner; Chocolate Candies; Cockpit Glass; Generator; Album; Landing Lamp; Projector; Channel Bar; Fuel (20); Powerful Radio Transmitter; Video Wall; Laser Level; POS Terminal; Filled Candies; Fuel Supply; Jet Engine; Wide-angle Binoculars; Fuel Additives; Power Source; Communication Antenna; Additional Radar; White Gold Bracelet; Ergonomic Chair; Spare Wire; Stamp; Landing Gear; Oscillating Beacon; Flight Catering; Weather Display; Navigation Module; City Model; Fuel Hose; Altimeter; Spare Propeller; Deicer; Controller; Wireless Compass; Dryer; Blanket; Attitude Indicator; Screw Press; Earplugs; Fruit Lollipop; Boring Machine; Bed; E-reader.
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GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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Re: Game crash - it came from outer space game

Post by skyhigh on Wed Jun 26, 2013 7:37 am

Yana provides me the uninstall/instal as well. Butt first I will try to update my phone to 4'1'? Android
Greetings skyhigh

_________________________________________________
In-game name: SKYhigh ( "item I need"). BACK IN THE GAME AGAIN
Friend code: ac4f557 (please send me PM if you added me so I can find your request in the game).
Items I nees: fuel (20)
Items I can gift: see profile
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skyhigh

Level : 40, 200stars, 1,4million exp.points
Posts : 148
Location : the Netherlands
Items I Can Gift : 20(!!) fuel, Fuel catalyst, Bath Towel, Robotic Lawnmower, Air Conditioner, Pearl Earrings, Welder, Great Shots, Landing Lamp, Radar, Handing Line, Powerful Radio Transmitter, Laser Level, Flight Helmet, Candies, Fuel Supply, Airplane Tires, Stapler, Fuel Additives, Power Source, Make up, Additional Radar, Comm. Antenna, Amperemeter, Lasercutter, Spare Wire, Pass Seat, Fight Catering, Cooler, Nav module, Archive box, Fuel hose, Oscillating Beacon, Gyroscope, Spare Propeller, Deicer, Monitor, Sanding machine, Beverage Cooler, Fax

http://airportcity.the-talk.net/u68

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Re: Game crash - it came from outer space game

Post by aq1okbn on Wed Jun 26, 2013 7:57 am

roarex1 still crashes
roarex2 working now

aq1okbn

Level : 40
Posts : 24
Age : 37
Location : The Netherlands
Items I Can Gift : Pediatric oncology

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Re: Game crash - it came from outer space game

Post by kakadudu on Wed Jun 26, 2013 8:23 pm

skyhigh wrote:Yana provides me the uninstall/instal as well. Butt first I will try to update my phone to 4'1'? Android
Greetings skyhigh

Let me know if this works Sky. I would try everything first before the radical step of Uninstall / install

kakadudu

Level : 40
Posts : 195
Location : Germany
Items I Can Gift : Fuel (3 units), Chocolate candies, Cognac, White Gold Bracelet, Bath Towel, Air Conditioner, Cockpit Glass, Welder, Great Shots, Landing Lamp, Projector, Passangers (10), Powerful Radio Transmitter, Textbook, Fuel Supply, Jet Engine, Wide-angle Binoculars, Fuel Additives, Power Source, Additional Radar, Shredder, Spare Wire, Hull Parts, Landing Gear, Meals, Oscillating Beacon, Packing Machine, Navigation Module, City Model, Fuel Hose, Gyroscope, Spare Propeller, Deicer, Air Vent Filter

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Re: Game crash - it came from outer space game

Post by Steve121 on Fri Jun 28, 2013 5:05 pm

Finally I can come back to my favorite airport city!
These are the steps that I've taken:

1. Issue an in-game question in this web page:
http://www.game-insight.com/support/gethelp/platform/android
2. Yana replys and asks me to uninstall / reinstall airport city from Google play.
3. Try to figure out my original Friend code (thanks God I've recorded it in this forum! Shocked).
4. Play through the tutorial and get the new Friend code.
5. Report my old and new Friend codes to Yana, and she provids me with a special friend code that restores my profile (my Friend code is also restored to the original one).

Thank yana's help, my neighbor list remains well. Now I'm happily gifting back to my friends.

Very Happy

Steve121

Level : 40
Posts : 8
Items I Can Gift : Disposable Shampoo/Goal Posts/Imprinter/Chocolate Candies/Generator/Tour Review/Dispatcher Console/Rope Block/Laser Level/Flight Goggles/Eau de Toilette/Aircraft Tire/Stapler/Power Source/Solar Cell/Makeup/Amperemeter/Laser Cutter/Cooling Chamber/Archive Box/Gyroscope/Controller/Laptop/Arch Metal Detector/Walkie-talkie

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Re: Game crash - it came from outer space game

Post by kakadudu on Fri Jun 28, 2013 6:53 pm

Steve121 wrote:Finally I can come back to my favorite airport city!
These are the steps that I've taken:

1. Issue an in-game question in this web page:
http://www.game-insight.com/support/gethelp/platform/android
2. Yana replys and asks me to uninstall / reinstall airport city from Google play.
3. Try to figure out my original Friend code (thanks God I've recorded it in this forum! Shocked).
4. Play through the tutorial and get the new Friend code.
5. Report my old and new Friend codes to Yana, and she provids me with a special friend code that restores my profile (my Friend code is also restored to the original one).

Thank yana's help, my neighbor list remains well. Now I'm happily gifting back to my friends.

Very Happy

All the gifts you received during your absence, were they all collectible after your game was restored?

kakadudu

Level : 40
Posts : 195
Location : Germany
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Re: Game crash - it came from outer space game

Post by Steve121 on Fri Jun 28, 2013 7:27 pm

kakadudu wrote:
All the gifts you received during your absence, were they all collectible after your game was restored?

I got over 100 gifts after I restored the game.
Maybe some gifts were lost, but I think most of them were reserved successfully. cheers

Steve121

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Re: Game crash - it came from outer space game

Post by Sponsored content


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